Shipping Policy
Processing Time: Orders are processed within 1-2 business days. Orders are not shipped or delivered on weekends or holidays. If we experience a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in the shipment of your order, we will contact you via email or telephone.
Shipping Rates & Delivery Estimates: Shipping charges for your order will be calculated and displayed at checkout. The estimated delivery time will depend on the shipping method selected:
- Standard Shipping: 5-7 business days
- Expedited Shipping: 2-3 business days
- Overnight Shipping: 1-2 business days
Delivery delays can occasionally occur.
Shipment to P.O. Boxes or APO/FPO Addresses: DAL. ships to addresses within the U.S., U.S. Territories, and APO/FPO/DPO addresses.
Shipment Confirmation & Order Tracking: You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.
Customs, Duties, and Taxes: DAL. is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
Damages: DAL. is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim. Please save all packaging materials and damaged goods before filing a claim.
International Shipping Policy: We currently do not ship outside the U.S.
Returns Policy: Our Return & Refund Policy provides detailed information about options and procedures for returning your order.
For any questions or concerns regarding your shipment, please contact our customer service team at dal@discoverdal.com